Returns:
Due to the custom nature of these items, we cannot accept returns.
If there is a flaw, notify us within 2 days and then arrange to send
it back for fixing within 5 days. You must pay for shipping back to
us and you must insure the item. We absolutely will not issue
refunds for items that are lost in the mail when being returned to
us. If you or another person attempts to fix any flaws then the
garment is considered accepted and no more correspondence will be
entered into. Once the garment is worn it is also considered
accepted and no correspondence will be entered into.
Your satisfaction is important to us and we want you to shop with us
again. Your custom garment made to your exact measurements and
specifications and will not likely fit another. When you follow our
measurement instructions we guarantee your apparel will fit. We also
offer free color swatches on select products so that you may see the
exact materials prior to placing your order. Since custom products
are made for you specially, they are not returnable for any reason.
Orders cannot be canceled or changed once the order has been placed.
Cancellations:
Changes and cancellations can only occur before your order has gone
into production. In most all cases production begins in as few as 12
hours. Should you need to cancel or modify an order please
email me and I will do
everything I can to assist your needs. However, in the event
production has already begun, I will not be able to adjust or cancel your order. |